Business Services

QualPro has used the MVT® Process to help a broad range of business services companies improve their results through increased call-center sales and boosted revenue per order. In addition to boosting sales and revenue, MVT projects in the business services industry also serve to decrease costs by reducing software and client data setup errors and by maximizing customer satisfaction and retention.

 

Capabilities

• Increase Sales & Revenue
check Maximize Call Center Sales
check Increased Contract-Signing Rates
check Boost Revenue-Per-Order
check Improve Selling/Marketing Mix
check Boost Customer Retention & Satisfaction

• Increase Production & Quality
check Improve Accuracy

• Decrease Costs
check Minimize Labor Costs
check Reduce Cost per Production Unit
check Reduce Client Data Setup Errors
check Decrease Waste
check Minimize Software Errors
checkDecrease Credit Memos
check Reduce Attorney Representation Rate

 

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" Where I really found MVT® to be highly valuable is that it helped me make good decisions all through my career in three different places where I've used it. In the current job that I'm in right now we have to make 625,000 good decisions basically every single year."
- Dave Walker, President of Business and Strategic Development
Newspaper Services of America

 

 

 

To learn more about QualPro's work in the business services industry, please contact us.