 |
 |
 |
 |
 |
 |
 |
 |
| ||||||||
|
|
|
2005's 16th Annual QualPro Leadership Symposium - Featured Speakers 
W.W.GraingerLaura Brown Vice President of Marketing Grainger is the leading broad-line supplier of facilities maintenance products serving businesses and institutions throughout North America. With nearly 600 locations, 1,900 customer service associates, and a robust online presence, Grainger is committed to offering the best products and services to keep their customers' operations running smoothly. Grainger prides themselves on offering the best service in the industry and pioneering new, easier ways for customers to do business. To support these objectives, Grainger embarked on a market expansion program in the top U.S. metropolitan markets, which represent approximately $50 billion of market opportunity. This market expansion program is looking at each major market and re-planning Grainger's service strategy from top to bottom including branch network/showrooms, inventory, service offerings, marketing, and sales coverage. Laura Brown, Vice President of Marketing for Grainger, is leading the market expansion program as well as driving the overall marketing efforts for Grainger.During her featured presentation, she will describe how Grainger has used MVT® to optimize the market expansion program strategy by (1)increasing the effectiveness of program elements, (2)avoiding wasted investment in ineffective tactics, and (3)reallocating resources from low-yield activities to ones with a high return on investment.Market Expansion is expected to contribute growth in excess of $1 billion over the next 10 years. 
Superior EssexStephen Carter Chief Executive Officer Superior Essex is a global leader in the design, manufacture and supply of a wide range of cable, wire, and electrical insulation products. Throughout North America and in multiple international regions, their products are integral to the operation of vast communications networks, electrically powered machinery, and countless consumer and industrial goods. With a 75-year heritage, Superior Essex has been built on a foundation of experience, innovation, and integrity that continues to deliver market leading customer solutions and corporate value. Stephen Carter is Chief Executive Officer, leading Superior Essex and it's more than 3,000 employees to 2004 revenues of $1.4 billion. Prior to this, he served as President and CEO of Cingular Wireless, President and CEO Stephen Carter of SBC Wireless, President of SBC Strategic and Special Markets, and President/CEO of Southwestern Bell Telecom. A common thread throughout all these positions has been Mr. Carter's use of the MVT® process to help improve each organization's business performance. Mr. Carter will describe how the senior leadership of an organization can use the MVT® process to harness the power and creativity of their workforce, focusing organizational energy on actions that increase profits, enhance customer satisfaction, and improve competitive position. He will cite specific examples which may include improvement of manufacturing yields/quality/production, installation and repair timeliness/effectiveness, and retail store layout/branding/merchandising. The opportunity to learn from Mr. Carter's experience with hundreds of millions of dollars of MVT® achievements makes this a session that should not be missed.  |
|
Since 1982, QualPro has used Multivariable Testing (MVT®) with 1000+ companies to test 100,000+ improvement ideas. MVT® tests between 20 and 40 ideas simultaneously, accurately predicting the bottom-line impact of potential process changes in weeks. Take existing process initiatives, like Six Sigma, to a whole new level. All process improvement tools and approaches (TQM, DOE, Six Sigma, Re-Engineering, SPC) can be enhanced through the use of Multivariable Testing by QualPro.
| |||
QualPro, Inc. • P.O. Box 51984, Knoxville, Tennessee 37950 • 800.500.1722 • 865.927.0491 • 865.927.0495 fax © 2006, All Rights Reserved, QualPro, Inc. |