Multivariable Testing Techniques - Service, Telecommunications Processes

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This seminar is available in industry specific versions:

Multivariable Testing Techniques for Service Processes (#33S)
Multivariable Testing Techniques for Telecommunications Processes (#33TL)

Learn how to increase revenues and reduce costs with a powerful tool, MVT^®.

The Value of Attending This Three-Day Seminar
Multivariable Testing (MVT^®) provides a rapid means of testing many possible process improvements in remarkably few tests and then sorts out what works in a simple analysis that everyone can understand. It takes the guesswork out of making changes and allows you to choose the improvements which will ensure a high payoff.

MVT^® works on very complex systems involving hundreds or thousands of people and multiple locations by soliciting input from a diverse team of employees who test the ideas, interpret the results, and then implement the solutions. The end result is that all the right people get behind the right answer.

At QualPro, we stick to easy, quick, no-cost changes. Our data show that difficult, slow, and costly changes often just aren't worth it. MVT^® produces surprises. Our data show there is very little relation between what seemingly should help and what actually does. When tested statistically, changes based on conventional wisdom and expert opinion only help 25 percent of the time.

QualPro has helped more than a thousand companies post dramatic gains in productivity and profitability by using MVT^®. Attend this seminar and let us begin helping you!

Course Topics

Simple brainstorming techniques for generating potential changes
Practical, fast, and cost-free suggestions
Powerful MVT^® screening designs that separate the suggested changes that will improve performance from the many that won't
MVT^® refining experiments that optimize the process
Practical management of MVT^® experiments

Since 1982, QualPro has used Multivariable Testing (MVT®) with 1000+ companies to test 100,000+ improvement ideas. MVT® tests between 20 and 40 ideas simultaneously, accurately predicting the bottom-line impact of potential process changes in weeks. Take existing process initiatives, like Six Sigma, to a whole new level. All process improvement tools and approaches (TQM, DOE, Six Sigma, Re-Engineering, SPC) can be enhanced through the use of Multivariable Testing by QualPro.