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Business Week, Finding a Better Way to Make Anything "Manufacturers often wish to improve some process that involves several parameters...if each parameter has more than a couple of settings, nailing down the best solution can be a monumental chore. For a total of 20 variables it would take a million test to try all possible combinations." "There is a shortcut, however...QualPro, Inc. Founded in 1982 by consultant Charles Holland, the consultancy developed a version of DOE called multivariable testing (MVT). It has been used to improve some 13,000 processes in more than 1,000 companies...Success stories: Multivariable testing (MVT) can boost the bottom line by helping to fine-tune operations. DuPont rescheduled maintenance shutdowns at a polymer plant, increasing annual output by $18 million. Southwestern Bell analyzed factors influencing sales practices, boosting revenues 167%. International Specialty Products improved manufacturing efficiency at a chemical plant, adding $1.5 million in profits." "MVT isn't used only in manufacturing. We can use it to improve virtually any kind of process or activity, including services-marketing, sales, retailing, health-care, and financial services. American Express used MVT to improve their customer care processes. They cut credit-card customer attrition by 18%..." Request a reprint of the entire article. |
Since 1982, QualPro has used Multivariable Testing (MVT®) with 1000+ companies to test 100,000+ improvement ideas. MVT® tests between 20 and 40 ideas simultaneously, accurately predicting the bottom-line impact of potential process changes in as short as 12 weeks. Take existing process initiatives, like Six Sigma, to a whole new level. All process improvement tools and approaches (TQM, DOE, Six Sigma, Re-Engineering, SPC) can be enhanced through the use of Multivariable Testing® by QualPro.
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QualPro, Inc. • P.O. Box 51984, Knoxville, Tennessee 37950 • 800.500.1722 • 865.927.0491 • 865.927.0495 fax © 2006, All Rights Reserved, QualPro, Inc. |