Process Improvement for Telecommunications Processes(#27)

3-Day Seminar

Simple statistical techniques can help achieve breakthrough telecommunications improvements. Learn how to achieve improvement processes ranging from installation timeliness, repair reliability, sales effectiveness, to accounts receivable by determining and defining key measures through the selection and interpretation of control charts. QualPro has helped telecommunications companies across the continent achieve breakthrough improvements in processes ranging from installation timeliness, to repair reliability, to sales effectiveness, to accounts receivable.

This seminar is the first step in unleashing the power of QualPro's MVT® Process. Don't miss the opportunity to learn from the experts. Learn from QualPro!

Course Topics

• Understanding Variability in Telecommunications Processes
• QualPro's Twelve-Step MVT® Process
• Determining & Defining Key Measures
• Simple Statistical Tools for Process Improvement
• Selecting, Constructing, and Interpreting Control Charts
• Importance of Measurement Control, Capability, and Improvement in Telecommunications Processes
• Preparing Processes for MVT® Experimentation
• Introduction to MVT Experimentation