Bridgestone/Firestone Retail

Bill Perdew, COO
"8.1% increase in sales... $14,000 per store average profit increase across 2,100 stores... Huge!... It's absolutely worth the investment!"... Read More

What the Press are Saying About QualPro...

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Big Lots

Rob Claxton, SVP Marketing
"Thirty days after I got to Big Lots, I said we have to do this [MVT ®] and now. It was very important to our overall long term objectives... We are the best performing retail stock on the NYSE this year."...Read More

Pilot Travel Centers, LLC.

Ken Parent, SVP Operations
"In a really tough recessionary time we have had a positive impact in sales and gross profits dollars in our biggest retail categories. Why QualPro at the end of the day?... We had a 6-1/2% increase in revenue across those categories."...Read More

Phillips 66

Andy Viens, President, Global Marketing
"We’re spending money on the good things.  We’re not spending it on the bad things... So these were really great projects we did.  They’re gonna bring an awful lot of money to the bottom line, and we’re able to do them quickly, at very little cost. We think we’ll get 100 X back...it’s amazing when you sit down and you think about the power of MVT and what it can really do for you"

American Express

Kathleen Ostrom, Director-Cardmember Retention
"By the time you figure out what to do, the marketplace has changed. We needed something that was going to get us there quickly. So of course the solution was QualPro and MVT ®."

Beaulieu of America

Carl Bouckaert, CEO
"I had no idea such a powerful tool existed...If your competition is regularly using MVT ® and you are not, you are in trouble!"

AT&T

Neil Ismert, General Manager
"We've touched all areas of the business...Literally hundreds of MVTs®...the bottom-line impact for the first ten years is approximately $1 billion."...Read More

E.I. Dupont

Scott Gray, Plant Manager
"During the eight years I've used MVT ®, I've never once budgeted consulting fees because every year the payback has been in the 20 to 25 times range of what I've spent."

Exxon

John Harrelson, Forney replacement Project Venture Manager
"Companies that have started MVT - several years down the road they'll still be conducting MVTs. They're still using the MVT ® tools, and it's making big bucks. When you look in hindsight, the cost is minuscule compared to the savings ."

AutoNation

Gary Marcotte, SVP Marketing
"How great is it to find something in 30 days and to find that 25% of the things matter and the rest of it is all inconsequential...The 9% comp sales (increase) is over the trendline"...Read More

Lincoln Paper & Tissue

Keith Van Scotter, President & CEO
"We needed a way to stay ahead of our competition by addressing complex problems without a lot of people and money... MVT ® is going to be a way of life for us, and it is going to be one of our key tools to drive improvement."...Read More

Hexacomb

C. William McBee, General Manager Hexacomb Division
"MVT ® is good because it works everywhere, it works on everything, everyone loves it and I know for a fact it produces results."...Read More

Olin Chlor Alkali Products

Frank Chirumbole, VP of Manufacturing and Engineering
"QualPro is fast. We had results in 3 months without pushing hard. Six Sigma, in 3 months, you might have gotten your organization identified and maybe even named your black belts or green belts or talked about the process. It's extremely slow."

AT&T Wireless

Burton Phillips, Senior Manager of New Store Development
"We are reaping the benefits of QualPro testing. We were able to do this in 60 days of testing and implementation 30 days later nationally."...Read More

Rent-A-Center

Tim Pitt, Vice President of Marketing
"We ran the MVT, implemented it and we began to see a different result...Bottom line is during that fiscal quarter, our sales were above our long-term average every single week...the time that it took for us to accomplish this was about 30 days for each MVT...So a single MVT factor had a positive impact of 3.8 percent.  If we take that times our company's revenue, that could be worth over $100 million – in fact, $116 million...we'll continue to use QualPro and continue to learn and test as I’ve said and bring these things forward to drive our business."

Progressive Insurance

David Skove, General Manager - Agent Sales
"There's almost no end of things that we can test...and in a very short period get some answers...the payoff was huge...things that we found had opportunities in the hundreds of millions of dollars."

E.I. Dupont

Ron Lee, Global Director
"We brought QualPro in, and in less than six months, zero capital dollars, zero cost dollars expended, no additional people were added, no new equipment, and it created a can-do winning attitude among our people...this was worth $23 million in terms of additional capacity and increased sales."

Oil-Dri Corporation of America

Dan Jaffee, CEO
"You don't need to budget for the whole concept of using QualPro and MVT ® because it pays for itself so rapidly... you go ahead and spend the money, and you'll get the payback within your fiscal year ."

AT&T

Dennis Harris, President
"SBC Ameritech used MVT ®to solve a massive problem and reach performance levels that we had not achieved in over 20 years."...Read More

BASF

Art Colwell, Vice President and General Manager
"There is a hidden idle plant in your assets - you've only to look with the right glasses, and MVT ® can help you do that."...Read More

AT&T

Mike Kaufman, President-Consumer
"QualPro is different...They have proven to me they get results. The thing that differentiates QualPro from others is that they are there to help you with the implementation. They see it through to the end."...Read More

BP

Scott Gray, Vice President – Group Safety and Operational Risk
"Well, I’ve been personally involved in leading way over 100 MVTs, never had a single failure...I find it as a key success factor in my career as being able to deliver those kind of improvements to the business."

Sauder Woodworking

Chuck Lawrence, Vice President
"Almost anywhere the process asks a question. We'll be there with an MVT ®."

AT&T

Charles Roesslein, VP
"It's so powerful to me-it's like magic. It's every manager's dream come true. A mathematical method that tells you what to change in the process, how much to change it, and what the impact of the change will be."...Read More

Superior Essex, Inc.

Stephen Carter, CEO
"What I have found is that MVT ® works...time after time...for company after company!"

Boise Cascade

Miles Hewitt, Vice-President
"MVTs ® are fun...it's really entertaining to watch the 'experts' try to explain what they heretofore deemed impossible."...Read More

Staples

Kristin Miller, Director-Marketing Strategy
"It's important that you separate, qualitatively, what people say versus what they do...that's what QualPro really has allowed us to do...gut is not always right."

Quick Chek

John Schaninger, Vice President of Sales and Marketing
"MVT 1, we got a 2 ½% increase in same store sales.  MVT 2, a 2.7% increase in same store sales. Which for us is a boat load of money."

WellPoint

Nichola Denney, Staff Vice President - Medical Management Operations
"With the first test alone we actually achieved our 10% improvement goal in that first two months of testing.  And then even more improvement as we moved to refining...we see that 24% improvement....So if you need that breakthrough performance, you certainly need MVT."

American Media

Ian Calder, Editor-in-Chief
"People throughout our organization got excited; from top to bottom, they were being listened to. It boosted morale."

International Paper

Andy Mouhot, QPI Department Manger
"The real power of MVT ®, in my opinion, is that you engage all of your work force in generating the ideas, designing the experiment, implementing the experiment, and actually retaining and sustaining the gains you generate."

Life Touch

Chuck Feltz, President
"This is a great process for tackling large strategic issues...I've found MVT ® to be one of those practices that actually 'walks its talk' and does deliver when it's executed properly."

DynoNobel

Dave Pruett, VP
"The MVT ® process is extremely versatile, it works equally well on batch or continuous processes. Its use can range from a single operator or laboratory technician doing a small experiment to an experiment that involves several different plants...The technique scales beautifully."

United Healthcare

Rob Behler, Director Project Management Office
"People have been extremely engaged, extremely excited about this process and I think that speaks to the power of MVT."

Newspaper Services of America

Dave Walker, President of Business and Strategic Development
"Where I really found MVT ® to be highly valuable is that it helped me make good decisions all through my career in three different places where I've used it."